Page History

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The applicant receives an automatic email response upon submitting the form informing him/her that a member of the A-Team will get back to them within the next 72 hours. Internally, a member of the A-Team is assigned to review the application.

Open questionQ & A:

• How do we determine who is assigned to review the application?

• PROPOSED SOLUTION: Andrea will administer Andrea administers the applications and assign assigns to a an A-Team member based on his region (eg. if applicant is from Asia, application will probably be assigned to Charles or Jian)

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The application review can take up to 1 week. A member of the A-Team carefully reviews the application and can consult with the A-Team for feedback or guidance. Once the assessment is made, the reviewer contacts the applicant for a short interview.

Open questionsQ&A:

• How do we determine who from the A-Team should review and follow-up with the applicant?

• PROPOSED SOLUTION: person reviewing application is also person follow-up with applicant

• Is 1 week enough time or too long?

• PROPOSED SOLUTION: we first start with 1 week to review, and we will decide if this is appropriate moving forward based on feedback from reviewers

Phase 3: Interview

Once the application has been reviewed and the applicant is considered to have enough experience and the right motivations to become an Ambassador, the A-Team sets up a short interview where the applicant is asked a set of questions, mostly technical, on ONOS and CORD, depending on the applicant’s areas of focus

Open questionsQ&A:

:

• How How long should the interview be?

PROPOSED SOLUTION

• • recommended length of interview is 15-30 min but it ultimately depends on interviewer. What is most important is that interviewer gets to ask the necessary questions to make a sound decision afterwards.

• Should the interview be by video conference or by instant messaging?

• PROPOSED SOLUTION: video conference using is strongly recommended

• How many people from the A-Team should be interviewing an applicant? One? Several?

• PROPOSED SOLUTION: 1 person interviewing is enough, for now. We can always revisit this later .

Phase 4: Vetting of applicant

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Once a decision has been made, the A-Team contacts the applicant to inform him/her that they have been accepted into the program or that they have NOT been accepted into the program in which case they are encouraged to re-apply once they have more experience in the project

Open questionsQ&A:

• What criteria should the vetting of the applicant be based on?

• PROPOSED SOLUTION:

• The criteria should be as

expressed

• detailed on the wiki :

1) passionate about the ONOS project

2) knowledgeable of the ONOS mission and computer networking in general

3) keen to engage with and inspire new people to contribute ONOS

4) Applicant has expressed a strong willingness to learn and acquire new skills

• How long does the A-Team have to decide on whether to approve/reject an applicant

• PROPOSED SOLUTION:

• Suggested time to review and make a decision on an applicant is 5 days.

• If rejected, how much time should an applicant wait before re-applying

• PROPOSED SOLUTION:

• An applicant should wait 2 months before re-applying, which gives him/her enough time to brush up knowledge of ONOS/CORD

• How is the decision made ? Using what tool?

• PROPOSED SOLUTION:

If

• if interviewer wants to reject an application, he/she needs to write a short summary of interview and share with A-Team so it can vote via a Slack Poll. The A-team has 72 hours to vote.

• Should there be a unanimous vote from the A-Team? A majority vote?

• PROPOSED SOLUTION:

• Vote should be a majority vote (ie. at least 4 votes favorable).

• Can an applicant appeal the decision? If so, how?

• PROPOSED SOLUTION:

• Applicant can appeal by sending an email to the A-Team and the A-Team has 1 week to re-assess the decision.

Phase 5: Onboarding

Once the Ambassador officially joins the program, that’s when the fun begins. A “mentor” is assigned to him/her for a 1 month onboarding period during which a mentor is on point to help the ambassador become familiar with the program and their responsibilities, but also provide any type of guidance and support necessary.

During the onboarding phase, the new Ambassador must create his/her profile page and go through some mandatory training and reading, as advised by his/her mentor.

Open questionsQ&A:

• How is the mentor selected?

• PROPOSED SOLUTION:

• Before assigning a mentor to an Ambassador, the administrator of the program should consult an A-Team member to see if he/she is OK to mentor.

• Is a mentor assigned to a Ambassador indefinitely?

• PROPOSED SOLUTION:

• A mentor is a mentor for life :-)

• Is one month of onboarding enough?

• PROPOSED SOLUTION:

• 1 month of onboarding is the recommended duration.

• Are the readings and trainings for the onboarding mandatory?

• PROPOSED SOLUTION:

• The mentor needs to strongly encourage the ambassador to go through the list of required readings and turorials that all ambassadors need to go through once they have joined the program

Phase 6: Regular check-in

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As a way to ensure that the Ambassador is effectively supported and that the A-Team has full visibility on the Ambassadors’ activities, needs, and concerns, a monthly check-in is held between the Ambassador and his/her mentor.

Open questionsQ&A:  

• How frequent should the check-in be?

• Is monthly too frequent?

• PROPOSED SOLUTION:

• Monthly check-ins seems to be an appropriate frequency

• What is the minimum accepted level of activity of an Ambassador?

PROPOSED SOLUTION:

• The ambassador needs to have accomplished at least 1 activity that touches on one of the four areas of responsibility (as described on the Ambassador wiki) every month.

• What happens if Ambassador has not been active since the last check-in?

• PROPOSED SOLUTION:

• If an ambassador has not been active in more than a month, his/her mentor needs to send him/her a gentle reminder to be active. If after two reminders, Ambassador is still not active, then he/she should be removed from the program. Of course, if an Ambassador anticipates that he/she will be inactive for a while, he/she should notify their mentor.

Phase 7: Leaving the program

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In case of the latter, the A-Team needs to inform the Ambassador that he/she has been inactive for an extended period of time and therefore must be removed from the program.

Open questionsQ&A:

• How do we define “extended” period of time?

• PROPOSED SOLUTION:

• If ambassador has been inactive for 3 months without providing any explanation to A-Team then the ambassador must be removed from the program.

• Can the ambassador appeal the decision?

PROPOSED SOLUTION:

• The Ambassador can appeal the decision to remove him/her and the A-Team has 1 week to re-assess its decision.

• What if an Ambassador plans to be inactive for say, 6 months, but then plans to return

• PROPOSED SOLUTION:

• This is an edge case and will be decided on a case-by-case basis by the A-Team

• Once the Ambassador has left the program, does his/her profile page remain but clearly shows that he/she is no longer active or is it simply removed ?

PROPOSED SOLUTION:
• An ambassador should be able to keep their profile page, even if inactive as long as it is clearly indicated on the profile page that the Ambassador is no longer active. If the Ambassador plans to return after an extended period of planned inactivity, then this should also be clearly indicated on their page.