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If you are working on a task, and are stuck, don't be afraid to ask questions - it's certainly in everyone's interest to move the project forward! However, please be sure to search existing documentations and mailing list archives before doing so, or the response you get may consist of a link to a page or something similarly terse. Likewise, If you have log files, or steps for recreating an odd behavior, attach or mention those to your question as well - Just saying "It's broken" without the specifics will just result in a response asking for those materials.
Submitting Bug Reports
If you encounter unexpected or incorrect behavior, first make sure that you understand what the correct behavior should be, and that you are using the system correctly based on the documentation. Try to isolate the issue as much as possible, by finding the minimum set of steps (or a small, simple piece of code) that can reliably reproduce the problem. Make sure to include a transcript or log of any input steps or output. Finally, to submit the bug report itself, follow the instructions at Using Jira to create an issue: bugs, feature requests, documentation.
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